A detailed comparison between Baseportal and Copilot to help you choose the right customer management platform for your business.
Baseportal and Copilot both help companies manage customers in one place — branded portal, messaging, files and billing. But there are meaningful differences in features, pricing and market focus.
Copilot is a US platform with a modern UI, focused on US agencies and consultancies. Baseportal is an all-in-one customer management platform with built-in CRM, native WhatsApp and full support for the Brazilian market (PIX, boleto, LGPD).
Below we compare feature by feature, pricing and use cases.
See side by side what Baseportal and Copilot offer
50 customers, 1 admin, unlimited portal clients
500 customers, 3 admins, AI, API, priority support
Unlimited, 5 admins, full white-label
Per internal user. Extra clients billed separately
Per internal user. Advanced features
Per internal user. API and customizations
Native WhatsApp in customer management
Talk to every customer through the most-used channel in Brazil and LATAM, inside the platform. Copilot does not offer this.
Full CRM included
Customer management with fields, segmentation and history. Copilot requires an external CRM.
Priced per company, not per user
Baseportal is a fixed price per plan. Copilot charges $29–119/mo per internal user, scaling up fast.
PIX, Boleto and BR payments
Native Brazilian methods. Copilot only offers Stripe, no PIX or boleto.
AI, automations and email marketing
AI agents, workflows and campaigns included. Copilot offers none of these.
More polished UI
Copilot is known for its minimalist, modern design.
Built-in helpdesk
Native ticketing system for customer support.
US ecosystem
Direct integrations with tools popular in the US market.
Choose Baseportal if you want end-to-end customer management — CRM, WhatsApp, Brazilian billing, AI and automations in one platform, priced per company.
Choose Copilot if your company operates only in the US, prioritizes design above all and has few internal users.
For most companies in Brazil and LATAM, Baseportal delivers more customer management for a lower price.
See why companies are switching from Copilot to Baseportal to manage customers
In your personalized demonstration
No costs or commitments
Simple and fast process
Tell us about your company and needs
We will contact you within 2 hours
We show you how to solve your challenges
Fill out the fields below and we will contact you