Comparison

Baseportal vs Pipedrive: great to sell, limited to manage the customer

Pipedrive is one of the best pipeline CRMs. But customer management needs portal, communication, contracts and billing — not just the funnel.

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Pipedrive does one thing very well: moving deals through the funnel. Visual, simple and sales-focused.

The problem appears after the "win": the customer has no portal, no contract signing in the flow, no recurring billing — and add-ons (LeadBooster, Projects, Campaigns) cost extra.

Baseportal delivers the full customer lifecycle in one platform: CRM, white-label portal, WhatsApp, contracts and billing.

Feature comparison

See side by side what Baseportal and Pipedrive offer

Feature
Baseportal
Pipedrive
Sales & Pipeline
Sales pipeline
Deal and activity management
Reports and forecasting
CRM & Customer Management
CRM with customer history
Custom fields
Customer segmentation and groups
Client Portal
White-label client portal
Secure per-client access
Custom domain
Customer Communication
Native WhatsApp
Portal chat/messaging
Documents & Contracts
Client file management
Legally valid e-signature
Forms and onboarding
Billing & Payments
Invoices and billing
Recurring subscriptions
PIX and Boleto
Automation & AI
Workflow automations
AI agents

Pricing comparison

Baseportal

Starter$29/mo

Priced per company, unlimited portal clients

Scale$149/mo

3 admins, AI, API, priority support

Boost$399/mo

Unlimited, full white-label

Pipedrive

Essential$14/user/mo

Per user. Add-ons extra

Advanced$34/user/mo

Per user. Email automation

Professional$49/user/mo

Per user. Advanced features

Advantages of each platform

Why choose Baseportal

Full customer lifecycle

Portal, contracts and billing after the "win". Pipedrive ends at the funnel.

No add-on stacking

Communication, projects and campaigns included. In Pipedrive each is a paid add-on.

Portal and Brazilian billing

White-label portal + native PIX/boleto/recurring. Pipedrive has none.

Priced per company

Doesn’t scale per salesperson like Pipedrive.

Why choose Pipedrive

Excellent sales UX

Pipedrive is a reference in pipeline ease and clarity.

Integration ecosystem

Mature marketplace with hundreds of sales integrations.

Robust sales reporting

Forecasting and commercial metrics well solved.

Verdict: when to choose each one?

Choose Baseportal to manage the customer end to end — portal, communication, contracts and billing, with pipeline included.

Choose Pipedrive if you only need a funnel-focused sales CRM and accept paying add-ons for the rest.

Common combo: Pipedrive for the sales team to close, Baseportal to manage the customer afterwards.

Frequently asked questions

Does Baseportal replace Pipedrive?
For customer management, yes — it includes pipeline and CRM and adds portal, contracts and billing Pipedrive doesn’t cover natively.
Does Baseportal have a sales funnel?
Yes, with pipelines and Kanban, plus portal and customer billing after the sale.
Can I migrate from Pipedrive?
Yes. We support importing deals, contacts and organizations — typically 3 to 7 business days.
Do I need add-ons in Baseportal?
No. Communication, contracts, billing and automations are included in the plans.
Free Demonstration

Selling is only half of customer management

See how to manage the customer from funnel to recurring billing in one place

What you will see

In your personalized demonstration

  • Personalized demo for your company
  • Comparison with your current tool
  • Detailed migration plan
  • Custom commercial proposal

Included benefits

No costs or commitments

  • 100% free, no commitment
  • 30-minute session
  • Migration support
  • Response within 2 hours

How it works

Simple and fast process

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Baseportal vs Pipedrive: Full Comparison 2026 | Baseportal | Baseportal