Trello is great for a simple board. But managing customers needs CRM, portal, communication, contracts and billing — not just cards.
It starts easy: a board per customer, cards per task. Soon it’s dozens of boards, no history, no customer view and nothing the customer can access.
Trello is an excellent Kanban tool — simple and visual. But it organizes tasks, not the customer relationship.
Baseportal is a customer management platform with CRM, white-label portal, WhatsApp, contracts and billing — and it includes tasks and Kanban, so you don’t lose what Trello does.
See side by side what Baseportal and Trello offer
Priced per company, unlimited portal clients
3 admins, AI, API, priority support
Unlimited, full white-label
Basic boards, no customer management
Per internal user
Per internal user
Customer view, not just cards
CRM with history, data and segmentation. Trello doesn’t know who the customer is — only the card.
Portal and communication
White-label portal + WhatsApp for the customer. Trello has no portal or customer messaging.
Contracts and billing
E-signature and billing (PIX, boleto, recurring) in the flow. Trello does none of this.
Kanban included
You keep the Kanban you like — inside a customer management platform.
Extreme simplicity
Trello is unbeatable in ease for a quick, visual board.
Zero learning curve
Anyone understands a Trello board in minutes.
Sufficient free plan
For personal lists and small teams, Free does the job.
Choose Baseportal if you need to manage customers — relationship, portal, communication, contracts and billing, with Kanban included.
Choose Trello if you only need a simple visual board for tasks, with no direct customer relationship.
When Trello becomes "dozens of boards per customer", it’s a sign you need a customer management platform.
Centralize your customer management in a platform built for it
In your personalized demonstration
No costs or commitments
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